If you receive an error when trying to connect to a Bluetooth device using Toothpicks, try the troubleshooting steps listed below. It is important to note that Toothpicks itself does not actually manage device connection/disconnection. Toothpicks uses a macOS API to hand-off connect/disconnect attempts to the operating system (macOS). Troubleshooting device connection issues means troubleshooting macOS.
Turn it Off and On, Part I
- Visit → System Preferences → Bluetooth
- Click the Turn Bluetooth Off button, or click the Turn Bluetooth On button if Bluetooth is already off
- If you have turned Bluetooth off, click the Turn Bluetooth On button
- Retry your device connection
Turn it Off and On, Part II
- If your device has a power switch, try turning off your device
- Leave your device off for a few seconds (5 should be enough) before turning it on again
- Retry your device connection
Reboot Your Mac
- Visit → Restart...
- Click the Restart button
- Log back into your Mac and make sure Toothpicks is launched
- Retry your device connection
Reset Your Mac's Bluetooth Module
- Visit → System Preferences → Bluetooth
- Check the box that says "Show Bluetooth in menu bar"
- Locate the Bluetooth icon in your menu bar
- Hold the Option and Shift keys on your keyboard then click the Bluetooth icon in the menu bar
- Navigate to the Debug menu
- Select the Reset Bluetooth module menu item
- Click OK to continue when prompted
- Retry your device's connection